Return/Refund Policy
We want you to be happy with your purchase. If something isn’t right, we’re here to help.
Returns
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Items may be returned within 15 days of the delivery date.
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To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging.
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Some items, such as perishable goods, personal care products, and final sale items, are not eligible for return.
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Please contact our support team before sending any items back to ensure your return is processed smoothly.
Refunds
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Once we receive and inspect your return, we’ll notify you about the status of your refund.
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If approved, your refund will be issued to your original payment method within 5–10 business days.
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Shipping costs are non-refundable. If you receive a refund, the original shipping charge will be deducted.
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In rare cases, processing times may vary depending on your payment provider.
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or the wrong product was shipped.
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We recommend using a trackable shipping service or purchasing shipping insurance.
Contact Us
If you have any questions about our return and refund process, reach us at easycartglobal25@gmail.com/(226) 759-8260.